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Computerized Business Specialist
Certificate


Computers are here to stay, so a career as a computerized business specialist offers job opportunities in almost every type of business. In fact, as organizations continue to adopt increasingly sophisticated computer technologies, employment is expected to increase faster than average.* Learning computer skills at Kaplan College will give you the education and career training you need to become a computerized business specialist.

Computerized Business Specialist Studies

At Kaplan College, we provide the knowledge and skills that can enable you to work in a modern office, call center, help desk, or comparable business setting. You can receive instruction in the following:

  • Administration
  • Keyboarding
  • Client operating systems
  • Help desk support
  • Customer service
  • Computer skills, including software, basic computer hardware, applications, and office procedures
  • PC troubleshooting skills

Career Opportunities

Once you have successfully completed the program, you can consider some of the following entry-level positions:

  • Call center associate
  • Help desk support employee 
  • Administrative assistant
  • Customer service representative
  • Finance clerk
  • General office supervisor

* Bureau of Labor Statistics, U.S. Department of Labor, Occupational Outlook Handbook, 2006-2007 Edition.



 

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